I have been a reliance postpaid customer for a long time now. Since i migrated from Mumbai to Bangalore, i changed my number and got a prepaid connection of Reliance GSM. But Since a long time i have noticed that some VAS packs are automatically been activated on my number. Today when i called the customer care, they told me that the packs are auto activated.
I dont understand that if i need a pack to be activated on my number, then it should be totally on my request. I requested for a refund but they refused me saying that it wasnot possible and i should have enquired it in advance.
This is outrageous and needs to be brought to an end as its simply a waste of money for those who dont need the service anymore.
