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Dushie

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Posts posted by Dushie

  5. Posted · Report reply

    Jio is just creating more confusion and nothing else. Also the early adopters have been left in a lurch. I still recall they had given a similar Rs 50 discount offer during May when summer surprise we ending and lot of people like me did multiple recharges of Rs 303 . Today all those recharges are a loss as we are getting only 1 month plan under the 303 plan and only 1 GB data for 28 days. While now by just paying Rs 100 more, folks are getting 84 days 1 GB data. So i would not jump and do too many recharges and blindly follow jio offers as they are misleading and may come up with something better post 19th.

    • Like 1

  9. Posted · Edited by Dushie · Report reply

    Called motorola customer care, they said you can take the phone to service center. I told him i have already done a factory reset and the issue is happening in both the sim slot. I told him its a 2 days old phone, why would i take to service center, i want it to be changed. He said to contact amazon and raise a request. i asked him if all other Moto G4 Play were having same issues. He said not its not happening with all phones. Do not know if he is lying or telling the truth. Thinking what to do now.

  12. Posted · Report reply

    1 hour ago, LTE4G said:

    I had faced a similar type of problem during second week of September only for two three days wherein my Lava X11 used to loose VoLTE connectivity (VoLTE used to get disabled though it showed enabled in the settings) and I had to re-enable it by disabling and re-enabling it.

    But that was only for two three days and got resolved by itself (I did not complain because I wasn't sure whether it is a handset problem or network issue) - and after that I had no issue till date so far.

    I am hoping this gets resolved. as i got the phone for using with Jio only. But its still not working properly.

  13. Posted · Report reply

    Issue is same in Slot 1 on volte also it losses signal after few hours and goes to emergency call and no simcard. In Slot 2 also it works fine with Jio Join app for sometime post which it displays the same message. Behavior exhibited is the same on both slots, does not make a different if it is on Volte or using Jio voice. Every few hours the signal would go, once i turn simcard on or off , it start working fine again. This is happening every 2 to 3 hours, 5 to 7 times in a day. Problem is i am missing calls and messages. Called Jio care also they are saying it is a known issue and many users are facing this problem They are saying they are making some network changes and it would get fixed. Been over 24 hours, still i do not see it fixed.

  14. Posted · Report reply

    I recently got the Moto G4 Play on Saturday. Got Jio Sim.I have put Jio 4G sim in slot 1. Things are working fine and I am getting LTE and VOLTE .But at randomly, my LTE sim signal is getting lost and sim 1 is showing emergency calls only & No sim card. All I need to do is to go to sim settings and disable sim 1 and again enabling it will bring signals back or just turn aeroplane mode on and off . This is happening randomly during a day and happening every 2 to 3 hours 7-8 times in a day. I even dont know that signal is lost unless I take my phone of pocket to make calls or check messages. I have even tried to put second Jio 4G sim to check but same is happening with second sim also with the jio join app installed. It works fine for few hours and then goes to same no signal emergency calls only.

    So I am confused whether its an issue with sim or phone? Anyone else facing this issue in their phones. Called Jio customer care they said they are making some changes due to which this issue is happening. But in the Lyf phone with the same sim there are no issues at all.

    Also i found a similar post in XDA for the same issue but for a different model Moto G 3rd Gen. Tried couple of steps given there but did not fix the issue. Phone is updated with all the latest updates.

    http://forum.xda-developers.com/2015-moto-g/help/volte-sim-issue-moto-g-3rd-gen-t3298334

    Any suggestions what to do as i got the phone from Amazon. Should i ask for replacement ?
     

  15. Posted · Edited by Dushie · Report reply

    Got a brand new Moto G4 Play in which i m using jio sim and after every few hours, i see no simcard emergency calls only showing up. Once i turn simcard on and off or turn aeroplane mode on and off it starts working fine. Works fine for couple of hours and then the issue repeats itself . This is happening every 2 to 3 hours cycle. Checked all settings did all required updates but still issue persists. Finally call Jio customer care early morning and the lady said this is a known issue many other customers who are using non lyf phones are facing this issue. She said they are making some network changes and this should get fixed in the next 48 hours. 

    Anyone else facing a similar issue and is there any solution for the same.

  22. Posted · Report reply

    ^^^

    interesting... I've got a similar request from AirTel some time ago though I did not follow up as I was out of station. I guess you had submitted the form at ril.com where they were looking for interested parties to lease space for installing cell sites? Anyway don't worry about radiation as it is certified not to cause harmful radiation. Go ahead and let us know how it went.

    No I had not filled any form online. Post buying lyf handset and taking Jio connection in July I have had signal issues in ground floor and raised complaints.Their network engineer came and tested post which he informed they are planning to add another site. They were not able to do the same, so they called and asked if I am on rent or own building, as they want to check feasibility for putting a small cell site.

    He is going to come on Monday to talk about the same.

    Sent from my XT1031 using Tapatalk

  25. Posted · Report reply

    On 9/25/2016 at 11:24 AM, yanky1586 said:

    Update Update..

    At last the installation is done at my place and the connection is up and running.

    Speedtest shows speed of 30-40 Mbps but opening a website or watching a online video is slow. Download as always is capped.

    Installation Cost : 2500 non refundable.

    Wil click some pics of the CPE and share the same.


    Sent from my iPhone using Tapatalk

    Please post some pics and share more details regarding the same. Also a review, as its surprising to hear the speeds are slow for browsing or streaming videos.

    I was having some signal issues at ground floor in my place so the Jio network engineer just reached out to me. They want to install a small cell site at my house and want to check feasibility of the same. Anyone has got such a setup done. They said they will make an agreement and also pay for the electricity charges.  I have no prior experience and knowledge on this. If anyone has gone for the same or has an update on this please share.  I do not know if i should go for the same. The only advantage i see is that signal would improve in my house.

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