dr madhusoodanan

Good news after a loooong struggle. I got the refund after a prolonged communication battle with Reliance.They did try to avoid paying.Finally chairman's office responded and gave me a cheque--without interest !!! thanks to all the folks here for their suggestions. dr madhusoodanan

Many thanks to all of you -Arun, rajanmehta,KumaarShah,raccoon,vijaymalhotra_2007 for your kind suggestions/advice. I appreciate your promptness and concern. I have written as suggested. Will definitely keep the forum posted. Thanks again to all you folks. Regards Dr Madhusoodanan

I had been using an internet wireless connection from Reliance some time back. After my travels which is when I needed it, i had got the connection terminated. I was however, getting billed after termination. When I spoke to the local guys they said not to worry and their system was getting updated. After a few months we get a tel call from a lawyer in Rajasthan saying that unless the bill is paid we will have to face legal proceedings from Reliance in Rajasthan. No amount of explanation was getting thru to him. This person increasingly became extremely rude. Being senior citizens and not in a position to take on the mighty corporate, we decided to pay and then claim the refund. After accepting the payment and scrutinizing our documents---the termination paper signed by Reliance, the guys said they were sorry, and since the manager was not there, they could not refund the money.They also said that we will receive an sms and the refund within a week. NO such thing happened.These guys are not available on the phone. Visits to them again found the manager not available.Visits also cost us petrol and time which we cannot afford at this age. We have been sending emails to reliance --several by now. All of them evoke a standard Government of India kind of response-"your email has been fwded to the concerned department and they will get in touch you.."All with names of people who have sent the emails who have copies of the termination, bills paid after the termination etc It has been one of the most frustrating experiences with loss of money, time and mental harassment from a lawyer of Reliance. Wonder if the members of this forum could help us. Thanks in advance. Dr Madhusoodanan