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saurav123

Unlimited Gprs Rs.303 Not Working In My Area...

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I'm from PATNA, recently i recharged my Reliance GSM no. with Rs.303 for 1 month GPRS, but now problem is that after 10days GPRS stopped working in my area when i take mobile to other area it starts working... i complained many times to CC but they said it solved now, and again taking my complian... Now i want complain via mail... so tell me whom to contact for this.....

saurav

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mail to

customercare @ relianceada . com

serviceassurancecell @ relianceada . com

corporatecentre . customercare @ relianceada . com

Also mail to nodal officer, you can find nodal officer for your circle here

If you didnt get any response then contact Appellate Authority

Edited by savramesh

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ramesh he is a RTL subscriber

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^^^

ohh sorry..

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I'm from PATNA, recently i recharged my Reliance GSM no. with Rs.303 for 1 month GPRS, but now problem is that after 10days GPRS stopped working in my area when i take mobile to other area it starts working... i complained many times to CC but they said it solved now, and again taking my complian... Now i want complain via mail... so tell me whom to contact for this.....

saurav

Saurav your problem will not be solved by CC people.. Smart cc is pathetic, 1st you will not get the cc number, and even if u will get they will just say that they are registering the complain, and nothing will happen,

u seriously want to continue the service and want ur problem to b solved then u wil have to visit

7th & 8th Floor, Kashi Place

New Dakbunglow Road, Patna 800 001

this is the office of RTL in bihar

there give your compain in written and take ur compain number, after reciving your compain within 48 hrs ur problem will be solved for sure

(but it is possible only if u r putting up in patna)

this process is tried and tested

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