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shan1212

Problems with Reliance GPRS

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Friends...

There are some issues with reliance GSM GPRS .

Please check whether the issue solved or not before using GPRS.

Issues are..

1. Wrong GPRS Billing :- Reliance charging Rs 2/MB but according to customercare it is per minute (60 paisa/minute for peak & 30 paisa/minute for offpeak),& not per MB -

2. GPRS (APN:rcomnet) disconnects after each 1 MB usage- If u connect gprs within phone or PC, whenever the total usage (upload/download)reaches 1 MB , gprs disconnects ..

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Friends..

I complaind the same issue 2 times with customercare ( "with Pressure" ),

Within 24 Hrs two times I recieved callback from their Network Team...

I told my complaints very well to them ( ie, with GPRS Team)

They are good Guys, they checked details very clearly.

They registered another complaint with central department ,

They assured they will solve this issue within 14 Days

Within minutes I recieved SMS with complaint No : 116379609. ( Anybody can check with customer care) & My Mob : 9020546934

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Check whether this problem exists after their time bound, Help RIM friends....

Lovingly..

-sharafu.

Email : sharafu.uc@gmail.com

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My complaint regarding mobile internet pack (199Rs) is still not solved even after mailing c.care thinking of escalating that .

Give pressure to them then only they really try or else they just take complaint & after 2 days will tell problem solved

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