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lrsuvarna

Issues with Blackberry 9630 Tour Edition

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Hi Guys & Gals.

I have recently purchased Blackberry 9630 Tour Edition, I face lot of problem in the handset. i can use the handset hardly for an hour, if i take 10 snaps the battery is all drained. i use data plan as well. if i stop the data service , the battery is prolonging a little, is it common on this handset. I am having a very bad experience on Reliance Service.

Can anybody guide me on this.

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Just 1 hour battery after charging it fully? Was the handset purchased directly from Reliance? How old is it?

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Yes, there is a problem in battery backup of this phone, but its not like 1 hours only, On Data it works for some 10 hours.

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@ Latha Rohit Suvarna

Kindly explain your problem in details

like with normal call and sms what is battery backup

with data on with multimedia etc etc

for sure its battery backup problem

also let us know, is it new or used one or any other conditoin

official or imported

you have to mention all things. so we can help you

Edited by ::Hitesh::

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Just 1 hour battery after charging it fully? Was the handset purchased directly from Reliance? How old is it?

After charging it fully. just purchased from reliance authorized center. jst 2 months old.

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@ Latha Rohit Suvarna

Kindly explain your problem in details

like with normal call and sms what is battery backup

with data on with multimedia etc etc

for sure its battery backup problem

also let us know, is it new or used one or any other conditoin

official or imported

you have to mention all things. so we can help you

with normal calls it comes for half a day, with data just 30 minutes and so...., its a brand new pice from reliance store in dombivilli east.

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OH!!!!!!!! and more over the phone restarts say 6 or 7 times a day....................

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Since it a reliance handset, you should complain to the BB service center.. I am sure they will sort out the problem.

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yes its under warranty then u can check up with Reliance or BB Service Centre

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@LR Suvarna

Dont experiment on your phone, just take it to service center as this set should be under slandered warranty

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I am also using BB 9630 Tour for the last 6 months , but there is no such problem and I am very happy using this phone.

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hello, i am using a Reliance official 9630 bought new few weeks ago, intially the battery life was less but after few days charging i am getting nearer to normal battery life 2/3 days, with moderate data usage daily 2/3 hrs daily

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