Jio SIM - Network goes - No SIM Card & Emergency Calls Only Issue with Moto G4 Play every 2 to 3 hours in Reliance Jio 4G LTE (Prepaid & Postpaid) Posted February 24, 2017 · Report reply I have two Jio SIMs, one each in both my phones. One is an htc Desire 628 and the second a Moto X Play. Both are non-Volte. In both phones Jio is SIM2. We have far fewere outages in the htc than in the Moto. However, the frequency has dropped. Yesterday evening, while talking to a friend, all of a sudden the Jio signal vanished on by Moto. After a few minutes I was able to reconnect. No data or voice connection. I found the signal level quite high. So must have been a software bug. Then I tried using by Voda connection. Than was also u/s, and was not connecting on voice. I switched off the Jio and only then could I use the Voda. after about 45 minutes Jio was working on Data but not on voice. On the htc there was only a very short term signal drop, but the link again took a long time to come back. Voice was restored on both only after an hour and a half. I suspect a system crash and taking some time to get back. First data was restored, and voice took another hour or so..