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vicky2089

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Posts posted by vicky2089

  8. Posted · Report reply

    No i didn't get that money which was charged. U can see what reliance has replied in the sms image which i hav attached earlier. If i send sms 'MBAL' to 55333 it shows no data balance available.after using data i check my balance to confirm data pack is active or not thats the only way to make sure we dont get charged heavily from main balance

    Sent from my TIT-AL00 using Tapatalk

    Alternatively u can chat with CC on reliance mobile app also

    Sent from my TIT-AL00 using Tapatalk

  10. Posted · Report reply

    Dear Team ,

    My Reliance CDMA Mobile No: 93xxxxxxxx. i have purchased Huawei Honor

    Holly 2 Plus from flipkart.

    There was a handset bundle offer which mentioned that if i insert my

    Reliance CDMA in Huawei Honor Holly 2 Plus i will get 3 months

    UNLimited data. But i have not received unlimited data for second month till now.

    Request you to kindly look into this ASAP

    Dear Customer,

    We acknowledge your e-mail dated March 24, 2016 for your Reliance number 93XXXXXX and regret the inconvenience caused.

    1.Name of Promotion (offer Detail): -

    2.Activation Date: -

    3.Activated Handset: -

    4.Handset Make, Model & MEID/ IMEI No.: -

    5.Exact nature of Problem : -

    Assuring you of our best services always.

    Thank you for choosing Reliance.

    Warm regards,

    Officer - Customer Care

    Reliance Communications Limited.

    Dear Team.

    1.Name of Promotion (offer Detail): - On flipkart (handset 15 feb

    launch date) it was mentioned that those who purchase Huawei Honor

    Holly 2 Plus they will get 3 months Unlimited data.I purchased the

    CDMA 93XXXXXXX on 20 Feb 2016.After inserting the sim i got a SMS "

    Enjoy Unlimited high Speed Data for Next 3 months "

    2.Activation Date: - 20 Feb 2016

    3.Activated Handset: - Huawei Honor Holly 2 Plus

    4.Handset Make, Model & MEID/ IMEI No.: - Huawei Honor Holly 2 Plus ,

    MEID : A00000XXXXXX IMEI No.1: 869313xxxxxxx / IMEI No.2:

    869313xxxxxxxxxxx

    5.Exact nature of Problem : - From yesterday (23 Mar 16) onwards when

    i use data my main balance is getting deducted. So what happened to

    the 3 months Unlimited data pack ?

    Kindly look into this issue and give me unlimited data pack for next 2 months

    Regards

    https://drive.google.com/file/d/0B_q-88-JZ54UVXJXLTVIbzdObzA/view?usp=sharing

    Thanks a lot Vicky... To whom you have written the email. Is it in appellate authority or only to Customer care. Did you get back the main balance which was wrongly charged?

    When I went yesterday the Reliance touch point fill up the details on the form as like mentioned you in 2nd email. They have taken resolution to be made in 2 days, but today morning got reply from Reliance that as per SR No 244482431 has been resolved.Kindly provide the MEID and recreate the SR thanks. I don't know what went wrong. I created a new SR no , don't know when it will be resolved. Please provide the concern email id , would be benefited for all

    sorry for the late reply. i mailed to customercare@relianceada.com and did chat with CC : http://myservices.relianceada.com/ImplLoadInstantLiveChatAction.do and call on numbers 198

  11. Posted · Report reply

    Dear Team ,

    My Reliance CDMA Mobile No: 93xxxxxxxx. i have purchased Huawei Honor

    Holly 2 Plus from flipkart.

    There was a handset bundle offer which mentioned that if i insert my

    Reliance CDMA in Huawei Honor Holly 2 Plus i will get 3 months

    UNLimited data. But i have not received unlimited data for second month till now.

    Request you to kindly look into this ASAP

    Dear Customer,

    We acknowledge your e-mail dated March 24, 2016 for your Reliance number 93XXXXXX and regret the inconvenience caused.

    1.Name of Promotion (offer Detail): -

    2.Activation Date: -

    3.Activated Handset: -

    4.Handset Make, Model & MEID/ IMEI No.: -

    5.Exact nature of Problem : -

    Assuring you of our best services always.

    Thank you for choosing Reliance.

    Warm regards,

    Officer - Customer Care

    Reliance Communications Limited.

    Dear Team.

    1.Name of Promotion (offer Detail): - On flipkart (handset 15 feb

    launch date) it was mentioned that those who purchase Huawei Honor

    Holly 2 Plus they will get 3 months Unlimited data.I purchased the

    CDMA 93XXXXXXX on 20 Feb 2016.After inserting the sim i got a SMS "

    Enjoy Unlimited high Speed Data for Next 3 months "

    2.Activation Date: - 20 Feb 2016

    3.Activated Handset: - Huawei Honor Holly 2 Plus

    4.Handset Make, Model & MEID/ IMEI No.: - Huawei Honor Holly 2 Plus ,

    MEID : A00000XXXXXX IMEI No.1: 869313xxxxxxx / IMEI No.2:

    869313xxxxxxxxxxx

    5.Exact nature of Problem : - From yesterday (23 Mar 16) onwards when

    i use data my main balance is getting deducted. So what happened to

    the 3 months Unlimited data pack ?

    Kindly look into this issue and give me unlimited data pack for next 2 months

    Regards

    https://drive.google.com/file/d/0B_q-88-JZ54UVXJXLTVIbzdObzA/view?usp=sharing

  17. Posted · Report reply

    @disney U r correct. Yesterday i wrote a mail to : customercare@relianceada.com and got the below reply

    Dear Mr. Vicky,

    We have gone through your e-mail dated March 24, 2016 for your Reliance number and regret the inconvenience caused.

    Kindly note that as per offer, free data will be credited every month for 3 months from the date of activation in your account. Minimum recharge of Rs. 50/- has to be done to get the benefit from 2nd month onwards.

    Hence, we request you to recharge your account with Rs.50/- or more (talktime recharge) to continue avail data benefit.

    Further, if you have any concern, kindly write to us.

    Assuring you of our best services always.

    Thank you for choosing Reliance.

    Warm regards,

    @ Arindam Ghosh request you to do the same.

    But friends yesterday i recharged for rs.50 but still data pack is not active.

  18. Posted · Report reply

    Hello friends,

    My Relaince CDMA data pack is longer active. yesterday my main balance was completely used up. today i called customer care they said there is no data pack active on your number thats y main balance got deducted. I told them that i had the offer of 3 months unlimited data handset bundle offer data, Customer care simply told there is no such pack active , the first month data was of your FRC , he said. Guys help me now what should i do to avail the next 2 months unlimited data offer

  19. Posted · Report reply

    Not a single app lock working with my device. Are u people facing same issue???

    Not a single app lock working with my device. Are u people facing same issue???

    I am using some launcher , it locks my apps. I agreed many apps locker are not working.

    Have you tried with Nova Premium

    Even for me no app locker is working. its because of the android version i guess.

    Can you tell me the name of the Launcher u are using Abhi11 ? Does Nova premuim has lock app feature ? is it a paid app or free app ?

  20. Posted · Report reply

    I received the OTA update . after update no major changes observed. Touch is a big issue . EVDO data speed is worst while travelling in train / home / office. only at very places i get full evdo signal and speed is some what better. any body tried using third party launcher like go launcher or something else ??

  22. Posted · Report reply

    Friends Today i visited a reliance store in santacruz for RGE series Diamond Sim he sad it would cost Rs.1000 i was shocked. He said u pay now & i will give sim on monday morning , Thought of going to Byculla store , since i waas tired i cancelled that visit finally coming back home i visited Reliance store at my place , she told she does not have RGE series sim and said it was only for Foreign handsets and they never sell that sim at their store. Finally reached home and checked this forum for any updates from other members. on page 8 few members said that data is working on REC Sim so i switched off my Huawei Honor Holly 2 Plus and inserted RELiance CDMA in first slot and made Data connection ON . To my surprise data got connected and started receiving Watsapp messages. :)

    But on EVDO network i am receiving only 2 Bars :(

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