pbjain

Dear friends so you mean to say, that we pay hefty price to buy a product, and accept that the product can be faulty, it should be your luck - whether you get a good product or a bad one, and in case you unfortunately get an bad product, keep sulking at home, blame your destiny, and be at mercy of company that they repair the product. Well my der friends, times are changing. Stand up for your rights. Dont just let you get fooled by multinationals. Pravin

Dear Tanveer, Thanks for more information. So What I have understood from your post, is that NOKIA 6255 model is having some so called technical/software bug which is universal, which makes the phone to restart. It is solved by some software upgrade. My further queries on this 1. If this is correct, why this is not mention on Nokia website. 2. Can a software bug cause malfunction of such a big nature that Nokia has only solution but to replace the phone? 3. Why nokia customer care people are not aware of this? or are they aware but are fooling people? Apart from newzealand, are you (someone else on list) aware of other countries facing the same problem? More information on this subject will be of a great help. Pravin

Well, guys, there is definately a problem in Nokia 6255. Those people who are not facing the problem of restarting are the lucky ones, but sooner or later they will face it. Why!! Because when a (similar) problem is faced by different individuals at different location, with a common mobile -- means there is a definate a problem. This is deductive logic. What can be the problem? When people around the world are not facing the problem, and only we are facing the problem, means 1. The particular series of Handset launched in India is having a problem or 2. The combination of reliance service and 6255 is forming an unique combination which is trigerring the problem. Nokia people have replaed my phone twice for the "same problem". The third handset I have started using only since 2 days. Lets see when I start facing this problem again. meanwhile I had also approached the consumer forum. The consumer forum "VOICE" has instructed Nokia to refund my full money, with 18% interest. I suggest all users who are facing the restart problem to first lodge an written complaint to Nokia India pvt Ltd - delhi. Once this is done you can then approach the consumer forum for compensation. There is a recent ruling by Consumer court in this. The South Mumbai District Consumer Forum and asked Galiakotwala Technologies, a cell phone dealer to pay compensation for selling a defective instrument. Anyone wanting more information, please email me so that I can send you more details.

Hi!! I had also bought reliance handset 6255 2 months back. This hand set is having problem, it gets switched off automaticaly. Nokia people have replaced the handset twice, but I continue to face th eproblem. Have anyone of you guys face such problem? I have uploaded more details on www.carapro.com/nokia_6255.html Pravin

I have taken this mobile. 1st problem was that rworld videos loke aaj tak were not visible on this. The reliance call centre were not able to give satisfactorily reply on this. secodn this was a substandard phone. my phone got dead within 7 days of purchase, and now i'm without phone since last 15 days because of CDMA i cannot transfer now number to any other phone. The nokia service centre response was also poor. Pravin