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Hello Friends, After a long journey through various system issues of Tata docomo I am back with the new one. Actual Problem- I am not getting access to 3G spectrum (UMTS) through the system even If i am active on 3G services and 3G plan is also activated. Combination of Plans due to which system takes into this situation- If my previous 2G plan is running and when I try to activated 3G plan on it(before expiry) ,my previous GPRS balance will be forfeited and the new balance of 3G will be allotted , in this situation ,I will not have access to 3g services . system will make me to use 2G services only. If my previous 2G plan expired yesterday , and I opt for any combo plan (example- Rs 246) ,the system will treat the 3G balance as 2G balance ,and will not allow to use 3G services till the end of the month(i.e pack validity). Situation by which I can move out of this situation (Practically Tried)- After expiry of my 2G plan, I have to Run special 3G plans (i.e Rs 9 , Rs 21 etc) , after this system will allow me 3G balance and also allow me to access 3G spectrum. Without performing this step , 3G is inaccessible. AFTER THIS I CAN USE ANY 3G PLAN. The above mentioned situation is the only way by which I got access , I made many complaints ,meet technical Head (Nagpur head office) ,everything performed but didn’t got solution other than this. My suggestion by which this problem can be solved- The data allotment name of 2G balance and 3G balance is same (i.e GPRS Balance day and night) , which makes the system to enter in toggling condition. So NAME should be changed for both. Priorities between 2G Pack and 3G pack should be provided in the system.