city02 63 Report post Posted May 24, 2010 Has anyone had this weird error before? My wife's Vaio has multiple user profiles in Vista. On Sat, I used my profile to browse a website [bookmyshow] and install Yahoo messenger. The next day my wife's profile started getting an 'Error 623' dialog box when trying to connect. Now my profile was still able to connect properly without any issues so as a precaution, I uninstalled Y! Msngr. As I expected, the problem persisted with the other profile. I don't think any Yahoo install should mess up the connection settings but can anyone confirm? How can HSD work in one profile but not in another? Since my wife's profile was an admin, I tried the compatability option for XP but that did not help. However when I selected 'run as admin' it was able to connect but no browser could startup. Firefox does not even open while IE opens a blank window with a flickering mouse pointer. It almost feels like its in some kind of loop. You can't even close IE, you have to kill it from task manager. When you go into the 'connections' tab under properties for IE, its blank in the admin profile. But there is a 'reliance' entry in my profile. I tried to add a new dial up connection but got an error at the end of the wizard. something like 'sorry, unable to create ...' which was not helpful either. My wife is very upset with me because she thinks I 'broke' her laptop! How can I fix this problem? Is there any way to share data like docs from one profile to another so she does not have to copy all of them to a new profile that works? I don't want a workaround which is what the CC will probably suggest from HSD. Share this post Link to post Share on other sites
