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Showing results for tags 'Unauthorised VAS Deductions'.
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rajanmehta posted a topic in Other Network / Cellular ProvidersMTS : Dirty Tricks Department For Unauthorised VAS Deductions in Prepaid I took an MTS Prepaid CDMA Connection on 21-5-2012 in Mumbai Circle. Primarily to test network at my place of usage. Next day onwards, started receiving phone call from the number 01401753863 everyday precisely at 6.03 p.m. For 2-3 days did not pick up the call assuming it to be a pesky marketing call. On 4th day picked up the call, just said Hello, call disconnected automatically and bamm.... Instantly received the following SMS... Dear Customer, You are now subscribed to Hindi Adult Joke Service at Rs 30 for 30 days. Thank You. Have complained on 198. I was told it will credited back in 4 Hours. Nothing Happenned. Again Called. This time was told will be credited in 30 minutes. Still Nothing. Will Wait and then take it up forward to Nodal, PGP etc. Why this Kolaveri Di for just Rs 30. Because it's not merely a question of Rs 30. Basically it's Plain Theft. Imagine a scenario when you are walking on the road and someone snatches your pocket. That's a Criminal Offence of Theft as per IPC. If the police is able to catch the culprit, they will arrest, court will try the offence and conviction will result in a jail sentence. How different is this unauthorised VAS deductions from above? Members welcome to post their experience / resolution in this topic for unauthorised VAS Deductions by MTS.