Jump to content
Reliance Jio & Reliance Mobile Discussion Forums

Search the Community

Showing results for tags 'data validity customer care'.

More search options

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


  • Other GSM / CDMA Providers
  • Reliance Jio
    • Reliance Jio 4G LTE (Prepaid & Postpaid)
    • Jio apps discussion
    • Miscellaneous
  • Reliance Communications
    • Reliance Mobile
    • Data services
    • Miscellaneous
    • Reliance Communications
  • Other Network / Cellular / Broadband Providers / ISPs
    • Other Network / Cellular Providers
    • Other Broadband Discussion
    • Indian Telecom / General News
  • Phone discussion
    • LYF
    • Apple
    • HTC
    • LG
    • Samsung
    • Other handsets
    • Handset Suggestions
    • Technical / OS related
  • General Chat
    • General Technical Discussion
    • The Lounge
    • Forum Feedback


  • Community Calendar

Found 1 result

  1. Not sure why but from few days I am not able to reach the executives to log a complaint for incorrectly updating data validity. Whenever I choose the option to speak to customer care executives theres this IVR which speaks about *367 and logging to website and after that it says thankyou for connecting to Reliance and the call is ended. Is there any other way to log a complaint (I have emailed the customer care but still havent got any response) Here is brief on my problem for which I need to raise the complaint if anyone is facing the same: On November 15 I had recharged for 1 GB 3G data costing Rs 123 and validity of 30 days. Now as it happens always, I didnot get Balance 500 Mbs within 48 Hrs so I had to followup for that. After multiple followups I finally received the balance 500MB on 26th November. However reliance made a goofup by having the validity of 26 november instead of 26 december. Now my data plan is wrongly shown expired and the huge amount is deducted from my tariff plan/talktime.