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Mods: Please merge this with any appropriate thread - I could not find this information on RIMWeb. By default, on Motorola Verizon phones (such as Droid Maxx) cannot dial *228. You will get some "unrecognized SIM" error. If you have a rooted phone, then you can simply do this. 1. Download terminal emulator app from playstore 2. Once you have that installed, open it and the run the following command on the mobile itself. su pm disable-user com.motorola.setupwizard.phoneservice exit Now, you should be able to dial out *228. This does not guarantee that the phone will be activated on Reliance. If you get a message :unable to activate, then the next step is to call the customer care and lodge a complain. They will change settings on their end, which allow the activation (I am stating this based on personal experience).