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gregacuna

Disconnect / Reconnect Often

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Hi All, I've contact Reliance customer service over ten times and have never had a phone call about this problem I've been having for most of six months. My phone beeps, disconnects and then automatically reconnects very often. Most often it happens if I'm reading a web page, but what doesn't make sense is that it reconnects even though I haven't clicked anything, but sometimes it happens in the middle of downloading my e-mail or a file...the worst is while trying to book tickets on Indian Railway.

Is there a setting to stop it from disconnecting? Does anyone else have this problem? I'm in Goa. I know I've read some people having it up North, but has anyone gotten an answer about this?

Finally, I'm wondering if I'm getting charged for a minute everytime I get disconnected. Sometimes it does it five times in a minute.

Thanks for any help!

Greg

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Its a common problem/frustration when using R-Connect. Your call charges will be charged based on the time you stay online only and the only way to make it connected always is to run the ping utility. For more information, check out the following posts:

http://www.rimweb.com/forums/index.php?showtopic=613

http://www.rimweb.com/forums/index.php?showtopic=1148

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