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kesav

2009-2010 :: Quality Of Service And Customer Satisfaction Survey

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TRAI releases the Quality of Service and Customer Satisfaction Survey reports for 09-10 for the following 12 circles.

Assam

Chennai

Delhi

Gujarat

Haryana

Karnataka

Madhya Pradesh

North East

Orissa

Punjab

Rajasthan

Tamil Nadu

rest of the circles to follow....

Detailed Reports

TATA scores well in almost all circles in all parameters except for n/w coverage.

Edited by kesav

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TRAI releases the Quality of Service and Customer Satisfaction Survey reports for 09-10 for the following 7 circles.

Assam

Chennai

Delhi

Gujarat

Haryana

Karnataka

Madhya Pradesh

rest of the circles to follow....

Detailed Reports

TATA scores well in almost all circles in all parameters except for n/w coverage.

It is strange as to how RGSM is able to score these many points/percentage?

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:previous:

RGSM is not that bad

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Its not THAT bad. Its just simply not usable (voice clarity, coverage) most of the times.   :)

At least thats true in Poona and few other parts of Maharashtra I'v taken it to.

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:previous:

RGSM is not that bad

In Chennai RGsm is OK, means NOT as bad as BSNL...

In TN, call connects easily, but the quality of voice call is almost as bad as BSNL, (still little better than BSNL)...

In Mah (Nagpur atleast, all your calls will be connected only after 3-5 attempts), it is worse than even BSNL..

In CG (RTL exists much before RCdma here), it is horrible in peak hours and OK during rest of time..

In Nagpur, usually the balance is not shown (USSD) after completion of a call.. Even you have to try *367# almost 10 times to get balance displayed.. This is the present condition of Mah-RGsm (am in Nagpur now)..

If RGsm is not providing cheaper tariffs, there will be very few takers, due to its pathetic condition of network, imho..

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:previous:

RGSM is not that bad

In Chennai RGsm is OK, means NOT as bad as BSNL...

In TN, call connects easily, but the quality of voice call is almost as bad as BSNL, (still little better than BSNL)...

In Mah (Nagpur atleast, all your calls will be connected only after 3-5 attempts), it is worse than even BSNL..

In CG (RTL exists much before RCdma here), it is horrible in peak hours and OK during rest of time..

In Nagpur, usually the balance is not shown (USSD) after completion of a call.. Even you have to try *367# almost 10 times to get balance displayed.. This is the present condition of Mah-RGsm (am in Nagpur now)..

If RGsm is not providing cheaper tariffs, there will be very few takers, due to its pathetic condition of network, imho..

But now it is not cheap. Other operators have better tariffs and networks too. Re.1/3 min was the only attractive tariff from RCom, (works out cheaper only for STD calls), which they have now removed. The SMS pack is now perhaps the only relatively cheapest thing they have... but then the connection is useful only for SMSing, so not really worth it.

It would be interesting to see their subscriber and other figures for Mah & Goa.

Edited by raccoon

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