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Hejmady

LYFCare App & Extended Warranty

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Hejmady    32

To avail extended warranty on Lyf mobile, one needs to install LyfCare App and Register by providing - Sales-invoice (upload photo), Name, Mobile No., E-mail ID, Address & Aadhar No.

On successful Registration, One Yr. of Extended Warranty is awarded. However, the Registration info. is displayed in full [Name, Mobile-No., E-mail ID & Address] if one opens the App/Profile, even if "Factory-reset" is done on the handset! This seems to be a serious issue, if you decide to exchange/dispose the handset!

Is there a solution?

 

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Hejmady    32

Update

Sent an e-mail to care@mylyf.com with Cc to care@jio.com and got an assurance that the issue will be addressed in future update of LyfCare app

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