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LTE4G

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Posts posted by LTE4G

  2. Posted · Report reply

    1 hour ago, KanagaDeepan said:

    Yes, the activate button allows us to choose the selected pack to be used IMMEDIATELY instead of using costly TopUps, when data got exhausted.

    Does this mean that we are at liberty to choose from any of my upcoming plan irrespective of their order. I mean if I have ₹149*3 already listed and suppose now I recharge with ₹399, will I be able to activate ₹399 plan when my current plan approaches expiry?

    If so then this is a Real life saver imho. I do appreciate Jio's constant endeavour to provide a better / friendly environment for its customers as lot of users who had done multiple recharges were stuck and were unable to avail the benefits of new offers, but this activation feature has removed that barrier.

    Jio is listening..... :wub:

  3. Posted · Edited by LTE4G · Report reply

    Thank God! Here is some Good News for all.

    The "Upcoming Plan" option is re-enabled under My Plan in MyJio app.

    I wonder what is the use of "Activate" button under "Upcoming Plan"? Does it allow the user to activate the upcoming plan before the expiry of current plan at will or select any particular plan of our choice from among the upcoming plans?

    IMG_20170813_091751.thumb.jpg.da7af4a0b6307b3b966b118428bf98c3.jpg

    IMG_20170813_092059.thumb.jpg.8f738202711cde3c6c19f0268226ce8b.jpg

    • Like 1

  4. Posted · Edited by LTE4G · Report reply

    Its already too late while vodafone is still trying to cope, but unfortunately by the time they throw their new offer - Jio has already jumped to next level of offering (56 days).

    Unlimited ALL Calls + 1GB/Day
    MRP ₹349.00 - Talktime ₹ 0.00 - Benefit 1GB/Day 4G/3G Data and Unlimited* ALL Mobile & Landline Calls. Limited Period Offer for ALL Handsets - Validity 28 days.

    Please note that now they are offering data for all handsets.

    Under terms & conditions it is mentioned as follows :

    a. Customers using more than 1200 minutes (Local +STD ) in any period of seven consecutive days, will be charged at 30p per minute for Local +STD Mobile calls, after consumption of 1200 minutes, for rest of 7 day period (e.g. if customer consumes 1200 minutes on 2nd day, he would be charged for rest of the five days).

    b. Customer using more than 300 minutes (Local +STD) in a day, will be charged at 30p per minute (Local +STD Mobile calls) after consumption of 300 minutes, for rest of the day, i.e., till Midnight 00:00 Hrs.

    c. Customer calling more than 300 Unique numbers in any period of seven consecutive days will be charged at 30p per minute(Local +STD Mobile calls) after calling 300 unique numbers, for rest of validity of recharge.

    If Vodafone seriously wants to retain their customers, they should offer plans similar to Jio's to their existing subscribers. But their "GREED/HABIT of Looting" stops them from taking prompt decision and by the time they realize and amend their offers - situation is already changed.

  5. Posted · Edited by LTE4G · Report reply

    5 hours ago, vishalmcp said:

    Hi All,

    Suppose a person already using Jio sim on Xiaomi Redmi 2 prime is purchasing new Xiaomi phone, then will he be applicable for the Jio-Xiaomi Additional Data offer ( which provides 5GB of data for 6 recharges).

     

    Yes existing customers are also eligible if the device is recently purchased & where the services of RJIO are activated for the first time on or after 16th June, 2017.

    Existing user has to put the sim into new Xiaomi handset and Recharge with ₹309 or above to avail the offer.

    Only Made in India handsets are eligible. 

    For more details go to http://www.jio.com/en-in/jio-xiaomi-offer

    • Like 1

  8. Posted · Report reply

    3 hours ago, cooladitya007 said:

    dont no its correct or wrong or its a catch, when i talked to cc guy he said 56 days for 2nd recharge only and 28 days afterward.

    Because by the time your 3rd plan comes in force things might be different & if 56 days validity is still present at that time then you shall get the same as Jio has mentioned in their Faq's. See below :

    "Jio believes in offering the complete benefits to its customers. Any 2nd recharge which has been done earlier and will become active in future will have validity and benefits as per new construct. For e.g. if you have done an additional recharge of Rs. 309, then you will now get benefit of 56 days instead of earlier promised benefit of 28 days for each recharge. Similarly for 303 plan, you get benefit of 56 days instead of 28 days"

    So in case Jio again modifies the plan & suddenly starts giving 84 days instead of 56 days then we might be getting the same (my interpretation).

    Basically if someone is on ₹303/₹309 or above plan then need not worry as they will be getting validity & benefits as per new construct as assured by Jio.

  9. Posted · Edited by LTE4G · Report reply

    16 hours ago, cooladitya007 said:

    Thanks for clearing my doubts, now what if i recharge with Rs. 399 which gives 28+28+28 ??

    Those who have recharged with ₹399 after enjoying Summer Surprise are getting 84 days validity. You should also get the same.

    But your case is slightly different as you already have 5 recharges in queue - so I would suggest you to call customer care and get it clarified because your ₹399 plan will come in force after several months and things may change by then.

    Jio is very much unpredictable.

  10. Posted · Edited by LTE4G · Report reply

    6 hours ago, cooladitya007 said:

    I have done 99 prime + 303x5 recharge before 31st march, i got 3 months free + 28 days validity (already started).

    When i called helpline they told me for 2nd recharge i will get 56 days validity but 3rd,4th &5th recharge  i will get 28 days validity for each recharge.

    But some people says 2nd recharge onwards we will get double 28x2 days validity, someone please clear the confusion.

    Jio will provide you with the validity benefit of the current plan (similar value plan validity) what ever will be prevailing at the time of activation of your ₹303 plan in future (minimum assurance is 28 days - as was announced when the plan was first introduced).

    I have also done ₹303*3 recharges in March to avail 5GB extra benefit.

    If you read the current plan details (₹309 or ₹349 etc.) - it shows default validity as 28GB (28days) struck out and 56GB (56days) as modified current benefit.

    Read below they have clearly / precisely mentioned 2nd recharge will get current benefits and after that things may either change to default validity again or a new promotional validity if introduced.

    "Jio believes in offering the complete benefits to its customers. Any 2nd recharge which has been done earlier and will become active in future will have validity and benefits as per new construct. For e.g. if you have done an additional recharge of Rs. 309, then you will now get benefit of 56 days instead of earlier promised benefit of 28 days for each recharge. Similarly for 303 plan, you get benefit of 56 days instead of 28 days"

    At Jio things keep changing constantly - so we can just wait & watch.

  11. Posted · Edited by LTE4G · Report reply

    59 minutes ago, MVP said:

    Customer Care earlier confirmed on phone call that further plans can be activated immediately on exhaustion of data. Seems like they answer what the people want to hear.

    I had also called customer care in March before recharging and was clearly told that I can activate any booster pack immediately which will be valid till my existing plan expires whereas recharging a new plan will not override the current plan but will get queued. Reason I did multiple recharges.

    59 minutes ago, MVP said:

    I'm fine with 2GB data for mobile use. I had recharged for 499 after the 149 plan and the 499 plan was active.According to their FAQ, I was supposed to get 3 months free + 1 month paid for 499, then the 149 would get active. But instead they activated the 149 plan after the 3 months 499 and I was not aware of it and ended up using all of the data.

    Customer care also confirmed that all Recharges will come in force in chronological order means the ₹303 / ₹309 / ₹499 etc. Plan will get activated directly after Summer Surprise only if you have not done any recharge before it, otherwise it will follow the normal order of recharge.

    If you have done ₹149 recharge in March then you are eligible to get 1GB extra - if you did not receive then immediately call customer care & get it.

  12. Posted · Report reply

    2 minutes ago, nitink said:

    This is really bad from JIO. U start with 149 and 303 plans per month and then launch 3 months offers at throw away rates. People who became prime and paid u in advance, u Shd not treat them like this.

    Sent from my ONEPLUS A3003 using Tapatalk
     

    Anybody who ever took ₹149 was well aware that he will get 2GB only & will have to buy booster pack in case the data gets exhausted. I have also done ₹149*3 recharges for my wife.

    So finally the lesson we learnt is that heavy data users should recharge with a minimum ₹309 or above. Jio wants to discourage users to go for ₹149 recharge unless he is a pure only voice user (2GB bonus for WhatsApp).

  14. Posted · Edited by LTE4G · Report reply

    2 hours ago, MVP said:

    I had recharged for 149 and then again for 499. The 499 SSO got expired and 149 came into effect which I was not aware of. I used up all the balance. I now have a 499 and 309 plans in queue but have no data until the 149 plan expires in 20 days. CC is  not willing to activate the queued plans saying its not possible. So if you recharge for 999 with 3 months validity and use up all the data in the first months itself, you have to wait for another 2 months to for the next plan to get activated. You can do booster recharges but they are not cost effective.

    This is the reason why I have been telling everyone to properly decide before you choose any Jio plan. Initially when you recharged ₹149/- plan you knew that it will only fetch 2GB & the only option would be to choose booster pack in case the data gets exhausted.

    Jio does not offer pre expiry of plans on consecutive recharges, instead it adds them as queued plans.

    You are still better off, since the people who have done multiple ₹149/- recharges are at total loss & stuck as well. As ₹399/- Recharge is giving 84 days (84GB) now whereas ₹149*3 = ₹447/- is just giving 2GB*3 = 6GB for 84 days. This is the reason we were shouting that doing multiple recharges is not profitable as Jio is very much unpredictable in throwing unbelievable offers.

    All those who have done ₹149/- are feeling cheated & stuck for months now unless Mr. Ambani comes up with some kind of plan upgrade scheme (you never know).

    Booster-packs may not be cost effective as far as Jio is concerned but are still cheaper than other providers.

    I think this was the reason Jio was promoting ₹303/- plan in the beginning. They must have calculated the monthly ARPU (average revenue per user) as ₹303/- in the beginning & as the number of subscribers is increasing, now they are offering 56 days validity for the same amount. So whoever has done ₹303/- or above is not at loss as he is enjoying current validity benefits.

  15. Posted · Edited by LTE4G · Report reply

    On 21/7/2017 at 1:17 AM, LTE4G said:

    Update (21st July) : Called customer service today morning and was assured that my case is escalated & 1GB extra will be added to my account in 48 hours. Let's see.

    OK ! Jio credited 1GB extra data (BOGO offer on ₹149/- plan) as promised by the Customer care (promptly). See Screenshot below

    Screenshot_20170723-010617.thumb.png.54cf72767b9860b9b0effba01db9906e.png

    Yes Jio is not only listening but acting promptly too (as in my case).:thumb:

    So those who have not received BOGO data should immediately call Jio and get it.:cheer:

  17. Posted · Edited by LTE4G · Report reply

    8 hours ago, KanagaDeepan said:

    But what I am trying to say is their SW system is totally ducked up..

    Yes ! you are absolutely right. I also didn't got 1GB Extra against my wife's ₹149/- recharge (had done ₹99 + ₹149*3 during March & ₹303 in April for Summer Surprise). After the Summer Surprise got over on 19th July the ₹149 recharge got activated for 28 days (till 16th August) instead of ₹303 as expected and ₹149*2 & ₹303 is showing queued under My Statement. So the recharges are getting activated chronologically as was the order of recharges.

    I remember that 1GB extra for ₹149 was announced later after 25th March so who ever recharged after that may get it directly whereas other users who ever recharged before that may have to approach customer care to get it added manually (Software glitch as pointed out by you).

    See my wife's recharge history below and the Plan balance info also - 1GB extra is shown against my third ₹149 recharge which is done after 25th March & not against my earlier recharges.

    59710de882b50_Image2.png.abd9fcfeecaf283cb59e591bd34517f6.png

    59710dd9d3af3_Image1.png.937bbbd727a73df752dce707652bcc61.png

    Further Jio did announce to pass on the extra benefit (current validity) for ₹303/₹309 or higher candidates but neglected ₹149 users (could have increased either bonus data or validity). Seems they want to discourage ₹149/- customers.

    Update (21st July) : Called customer service today morning and was assured that my case is escalated & 1GB extra will be added to my account in 48 hours. Let's see.

    • Like 1

  18. Posted · Report reply

    7 minutes ago, vishalmcp said:

    do we still get Rs. 50 cashback for recharging plans through Jio Money ?

    No. It has been discontinued.

    But you can encash already earned ₹50/- Cashback voucher till 30th September 2017.

    On 19/07/2017 at 10:50 AM, KanagaDeepan said:

    NO, that 10GB is NOT yet activated and even though that is showing in Data balance..

    Although it is showing that you can avail 10GB (Samsung offer) but it will only get activated with recharge of ₹309/- or higher & not ₹149/-. It will appear under my vouchers as add on after recharge of ₹309/- or higher and thereafter will have to manually enable/activate it by selecting recharge option in my vouchers to use it. Check "Samsung offer" details under Faqs for clarification.

  19. Posted · Edited by LTE4G · Report reply

    16 hours ago, KanagaDeepan said:

    I don't think so.. Forget the Rs303 recharge, which is still having 28 days validity only. But what about Rs999 one? It now has 90GB data with 90 days validity. But my Rs999 recharges (twice done on each number) done before March31,  are still showing 60 days validity (with 60GB data) ONLY

    For the first Recharge you will get 60 days (60GB) + additional data if applicable as it has also provided Summer Surprise (90 days) - there after 2nd recharge onwards ₹999/- will provide 90 days (90GB) (current offer) + additional data if recharged before 31st March 2017.

    Today my ₹303/- first Recharge has become active and also got 5GB additional data which appears in My Plan as well as can be checked by swiping up on the balance tab. See below.

    IMG_20170719_072646.thumb.jpg.7e17e62055f437f62e96b537fc79e0ea.jpg

    IMG_20170719_072723.thumb.jpg.cab0ad7b312bdca9bc0bf0c1585484d6.jpg

    My next ₹303/- Recharge which will come into effect on 16th August shall have 56 days validity (56GB) + 5GB additional as promised by Jio & so on.

    Imho the only sufferers are those who did multiple ₹149/- recharges (like I did ₹149/- x 3 for my wife). I think this plan is purely for voice user & not intended for data user. Although 2GB seems sufficient for Whatsup users.

  20. Posted · Edited by LTE4G · Report reply

    7 hours ago, SUDYEcaZ said:

    Attach screenshot should clear things 

    Screenshot_20170712-092433.png

    Thanks for the information.

    This shows that unlike others Jio is not Rigid but considerate and values its loyal customers. Otherwise people like me who have done multiple recharges of ₹303/- would have been stuck with 28 days validity.

    7 hours ago, vishalmcp said:

    Thank you.... have just gone through the FAQ & they have mentioned that... So that means 303*3 was earlier giving total data of 84 GB with total validity of 84 days & now same will give data of 168 GB with validity of 168 days... correct ? Hope so things happens seamlessly without any service requests. :):)

    The first 303 recharge will give 28 days (28GB) - as it has also provided 90 days Summer Surprise. Whereas 2nd recharge onward ₹303/- or ₹309/- will give 56 days (56GB) validity per recharge now. In short 303*3 will be 28 + 56 + 56 = 140 days (140GB) + 15GB (5GB*3) additional if applicable.There is also additional 5GB data benefit associated with every ₹303/- recharge done before 31st March 2017.

    So its all win win situation.:thumb:

    • Like 1

  23. Posted · Report reply

    2 hours ago, Hejmady said:

    if one plans to buy JioFi for unlimited voice calls via Jio4GVoice app, would you recommend to grab the offer! 

    First of all JioFi is for data users (although it allows voice calls too).

    I have always suggested to buy a 4G phone that too with VOLTE support even if you are not on Jio Network so why would I suggest JioFi for voice.

    Offer is good for those who need a dongle as the cost of dongle gets paid off.

  24. Posted · Edited by LTE4G · Report reply

    Updated MyJio app now provides more details of account as well as upcoming plans queued after current plan under "Plan Details" TAB in all generated "My Statements".

    See the screenshot below :

    IMG_20170706_162834.thumb.jpg.63af2413f6e2b4ac866aeb7312598e65.jpg

    • Like 2

  25. Posted · Report reply

    10 minutes ago, Hejmady said:

    It is better to go for a VoLTE supported 4G+4G handset & buy a New Jio Connection rather than operator locked JioFi device with pathetic Jio4GVoice app which eats into your Data balance!

    Prime membership (Rs. 99) + Jio DhanDhanaDhan (Rs.309/-; 84 days) + Prime 149/- (9 Recharge cycles)= Rs.1,749/- only!

    Buying a new VOLTE handset will also incur additional 6K to 7K investment.

    Some do have only Dongle requirement - Read my Heading.... it is for them.

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