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Found 2 results

  1. Hi All, Just to caution everyone about the mistake I did with AKey. When I gave the MEID details to CC, I gave the incorrect last 6 digits of AKEY (12345678901234567890xxxxxx). And activated the phone with incorrect details at Service Provider. Now the calls were dropping and realized immediately that it is because of incorrect AKEY. And in the iCare, it's been updated as lost/stolen. Called CC and gave the correct AKey. But problem is with re-Activation. Guys at web world are clueless about why activation is asking for 9 digit pin instead of confirming the phone number. No help from backoffice as well. At last explaining for 1 hour to CC, got a call from activation department and they said it is due to some technical issue at their end and rectified immediately. Now my phone is working without any issues. In case if you happen to get into this, please ask CC to escalate to Activation Department. Thanks, KP
  2. Hi, I have a HTC EVO 4G, the MEID has been registered on Reliance, and the phone activated thru *228. I can dial out, receive calls, but every call gets disconnected after 2 secs or so. As I understand the issue can be fixed by adding the A-key. I got the A-key, but I don't know how I should key it in to the phone. ##2539# is not working on the phone. I don't see a a-key option in any of the other menus. Is there some other way? The phone is not rooted yet, is this required to add the a-key? I have QPST installed, and can get CDMA workshop if needed. Thanks, Sameer