Search the Community
Showing results for tags 'emergency calls'.
Found 1 result
I recently got the Moto G4 Play on Saturday. Got Jio Sim.I have put Jio 4G sim in slot 1. Things are working fine and I am getting LTE and VOLTE .But at randomly, my LTE sim signal is getting lost and sim 1 is showing emergency calls only & No sim card. All I need to do is to go to sim settings and disable sim 1 and again enabling it will bring signals back or just turn aeroplane mode on and off . This is happening randomly during a day and happening every 2 to 3 hours 7-8 times in a day. I even dont know that signal is lost unless I take my phone of pocket to make calls or check messages. I have even tried to put second Jio 4G sim to check but same is happening with second sim also with the jio join app installed. It works fine for few hours and then goes to same no signal emergency calls only. So I am confused whether its an issue with sim or phone? Anyone else facing this issue in their phones. Called Jio customer care they said they are making some changes due to which this issue is happening. But in the Lyf phone with the same sim there are no issues at all. Also i found a similar post in XDA for the same issue but for a different model Moto G 3rd Gen. Tried couple of steps given there but did not fix the issue. Phone is updated with all the latest updates. http://forum.xda-developers.com/2015-moto-g/help/volte-sim-issue-moto-g-3rd-gen-t3298334 Any suggestions what to do as i got the phone from Amazon. Should i ask for replacement ?