Jump to content
Reliance Jio & Reliance Mobile Discussion Forums
vakharia

Enable dialing of *228 on Motorola Verizon phones

Recommended Posts

Mods: Please merge this with any appropriate thread - I could not find this information on RIMWeb.


By default, on Motorola Verizon phones (such as Droid Maxx) cannot dial *228.
You will get some "unrecognized SIM" error.

If you have a rooted phone, then you can simply do this.
1. Download terminal emulator app from playstore
2. Once you have that installed, open it and the run the following command on the mobile itself.

su
pm disable-user com.motorola.setupwizard.phoneservice
exit 

Now, you should be able to dial out *228.

This does not guarantee that the phone will be activated on Reliance.

If you get a message :unable to activate, then the next step is to call the customer care and lodge a complain. They will change settings on their end, which allow the activation (I am stating this based on personal experience).

  • Like 1

Share this post


Link to post
Share on other sites

I am unable to get it activated. Could it be with new sim or with existing sim, we should request customer care. Please give exact complaint to be made to C C

Share this post


Link to post
Share on other sites

:previous:

Hi,

You should put your new SIM in.

Then after the above described 'hack', you would be able to dial. You will likely get a message stating "unable to activate".

Head over to the online chat customer care and complain that after putting new SIM and dialing *228 I get "unable to activate".

They will give you a complain reference number. Wait for one day. You should get a call on your alternate number soon.

Share this post


Link to post
Share on other sites

:previous:

Hi,

You should put your new SIM in.

Then after the above described 'hack', you would be able to dial. You will likely get a message stating "unable to activate".

Head over to the online chat customer care and complain that after putting new SIM and dialing *228 I get "unable to activate".

They will give you a complain reference number. Wait for one day. You should get a call on your alternate number soon.

Can't you just activate it on some other CDMA handset and insert the SIM into the Moto handset once fully activated?

I guess activation usually fails on most imported phones.

Share this post


Link to post
Share on other sites

:previous:

Hi,

You should put your new SIM in.

Then after the above described 'hack', you would be able to dial. You will likely get a message stating "unable to activate".

Head over to the online chat customer care and complain that after putting new SIM and dialing *228 I get "unable to activate".

They will give you a complain reference number. Wait for one day. You should get a call on your alternate number soon.

Can't you just activate it on some other CDMA handset and insert the SIM into the Moto handset once fully activated?

I guess activation usually fails on most imported phones.

Well, in my case, I did not have an option. I don't have anyone near my residence or at office who has a CDMA phone. This shows CDMA is dying its death in India.

Share this post


Link to post
Share on other sites

I also faced the activation problem on my droid maxx, but I simply went to reliance store which is 4-5 km from my residence and activated the number on a basic phone.

Share this post


Link to post
Share on other sites

55dbc41d9d6209203e629e8e029f07ee.jpg

Help me

How to remove such service to use *228 in samsung s4

Sent from my iPhone 6 using Tapatalk

Share this post


Link to post
Share on other sites

Help me

How to remove such service to use *228 in samsung s4

Sent from my iPhone 6 using Tapatalk

This is the Motorola sub-forum. I suggest you post this under 'Samsung' sub-forum.

Share this post


Link to post
Share on other sites

:previous:

Hi,

You should put your new SIM in.

Then after the above described 'hack', you would be able to dial. You will likely get a message stating "unable to activate".

Head over to the online chat customer care and complain that after putting new SIM and dialing *228 I get "unable to activate".

They will give you a complain reference number. Wait for one day. You should get a call on your alternate number soon.

My Verizon moto e 2nd gen does not support *228 call, when i try to call msg displayed is "you can't dial this Number" i am on 5.1 lollipop os.

sent from my motorola droid turbo

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now


×