HetalDP

HTC One Dual SIM CDMA + GSM 802D

298 posts in this topic

Have tried dialing *228, its for activation of mobile number and it didnt help.

Could this be due to fact that my post paid sim is 4 yrs old OMH? was using in samsung SGH-i559

But i see that lot of people are facing this issue and could be a software issue with HTC.

Spoke to HTC cust care at length and they said that there is small patch release in feb 14 which should resolve this issue. also they said that 4.4 release will happen in feb14.

Keeping my fingers crossed for this patch.

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a person posted this on HTC india FB page as to how he sorted the sms issue

take out reliance sim
do factory reset
let the phone start, complete all steps it asks you to do(setup from scratch)
now insert reliance sim
sms issue will be solved.

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Also one app which is ES File Explorer also causes sms problem.

I dont know why but after i installed it twicw the sms problem started happening.

So i had to uninstall and do a factory reset as mentioned above.

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Last week, I bought HTC one dual sim 802D.

In low light conditions, the photos are having a pink shade/tint. Is this a hardware problem or software problem?

I am on Andorid 4.2.2, stock, not rooted.

How to re produce the issue

"To see if your phone is affected, place the camera down on a table and see if the screen goes black, or clouds over with a purple or reddish tint."

Any one else has this issue?

HTC has 15 day replacement warranty, so I need to be quick if its a hardware problem.

If its a software problem, any information about this?

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HTC service center will replace the camera Module.

Sent from my HTC One dual sim using Tapatalk

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Just called up HTC call center. They asked me to do some basic trouble shooting, if the problem persists, head over to HTC service center.

  1. Change ISO to 100
  2. Go to settings, Apps, All, Camera -> Clear Data
  3. Do Factory reset

Did all except factory reset, problem persists. Going to HTC service center tomorrow.

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Nitin,

Just a query, As the camera module is faulty, should it be treated as DOA and my purchase date is 9th Feb14.

Today is the 6th day.

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^

Factory reset usually solves this issue. Otherwise 4.4 Kitkat is also out for most HTC One models. That is also supposedly solving the issue. I don't think its a hardware issue.

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Camera tint is hardware problem for sure as i have read lot of posts regarding same. Also this does not qualify for doa, they will replace camera module.

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Here's a snap of the issue, even in good lighting conditions.

Thanks for the suggestions.

Even I read its a hardware issue in other forums, replacing the camera module for many has resolved the issue.

Hasn't anyone else had this issue?

post-82973-0-50729700-1392394446_thumb.j

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^

Yes, it's a known issue but is solved by a hard reset. Why are you jumping the gun by not first doing a hard reset. If that fails proceed for replacement.

Sent from my HTCONE using Tapatalk

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Did factory reset, problem persists.

Any more suggestions, so that I can resolve it myself?

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hardware issue.... get it replaced.

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Last week, I bought HTC one dual sim 802D.

In low light conditions, the photos are having a pink shade/tint. Is this a hardware problem or software problem?

I am on Andorid 4.2.2, stock, not rooted.

How to re produce the issue

"To see if your phone is affected, place the camera down on a table and see if the screen goes black, or clouds over with a purple or reddish tint."

Any one else has this issue?

HTC has 15 day replacement warranty, so I need to be quick if its a hardware problem.

If its a software problem, any information about this?

I think this is hardware issue... Faced the same problem... Bought Htc one single Sim... Google about it... Then came to know its a common problem many people faced it.. And they got replacement... My bad luck I had purchased it without bill so could not claim warranty...

Sent from my LG-LS980 using Tapatalk

Edited by kmc251

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Thanks guys. Will be going to service center in the morning.

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Dont waste more time, get the camera module replaced.

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Here's a snap of the issue, even in good lighting conditions.

Thanks for the suggestions.

Even I read its a hardware issue in other forums, replacing the camera module for many has resolved the issue.

Hasn't anyone else had this issue?

yeah, its a hardware issue. the service guys will replace the camera module. It took HTC a lot of time and a 5000 post thread in xda to admit it as an issue. But now they proactively replace the module.

Just called up HTC call center. They asked me to do some basic trouble shooting, if the problem persists, head over to HTC service center.

  1. Change ISO to 100
  2. Go to settings, Apps, All, Camera -> Clear Data
  3. Do Factory reset

Did all except factory reset, problem persists. Going to HTC service center tomorrow.

lol.

the only easy way to sort this issue is to keep the phone in the freezer for some time but it will return when the handset becomes hot with usage or replace the camera module :P:

Edited by nitink
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Gave the handset to HTC service center in Hyderabad. They readily accepted it without any hassles.

They said, it should be ready by Monday or with in 5 days.

Yep, did go thru some pages on xda as well.

Thanks everyone.

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2niw26c.png

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i think it will reach delhi by tomm :P

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Got the update just now... But i will wait to hear results from my fellow friends who were facing reliance SMS issue if that is resolved.

Mine is working now and i dont want to screw the sms service without knowing the feedack.

Will wait and watch....

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Thanks Rajan Ji,

Just checked & now downloading the same. Lets hope this update resolves the sms problem for ever.

Regards,

Vishal

2niw26c.png

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yup, its here

post-14391-0-78239500-1392715135_thumb.p

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Hi Vishal,

Hope the update went fine.

Did this resolve the sms issue?

Eagerly waiting for your response.

Cheers,

Manish

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Hi Vishal,

Hope the update went fine.

Did this resolve the sms issue?

Eagerly waiting for your response.

Cheers,

Manish

Hi Manish,

I am struck, Downloaded the 800MB update but since I am having teamwin recovery installed it takes me to the same & then I am not able to go further or rather not able to find the file which I can manually select for update.

Guru's :- Plz help.

Regards,

Vishal

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