Below Is the email reply I got from HTC India
Hope this will clear your idea about HTC
Thank you for contacting our Customer Support Center. We are dedicated to providing you with the best quality service and answering all of your questions and concerns.
To clarify your issue, you stated that: You are facing issue in your HTC EVO 3D.
In this regard, we tried to contact you for providing better assistance on your issues on Date: 13-08-11 Time: 12:14 PM but not able to get through (Not reachable), also we would like to intimate you that as per your device details you have purchased your device from out of India (US).and HTC India can provide you Global Warranty Services in India. If your handset is in warranty (For proof Bill and GWS Certificate required) then we can repair you handset in India and you will have to pay 30 USD as handling charges.
If handset is Out Of Warranty (also in case of no bill) then you will have to pay 30 USD+Part charges and service charges.
Please share your approval and location so that we can guide you to submit the handset in nearest service center.
You can also call our Call Center at: 1800 103 3566 Service Hours: 9.30 AM To 5.30 PM (Mon - Sat)
if you have further questions.
Thank you once again for your continued patronage.
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number 11INCW33ENA000796.
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Sent from my Thunderbolt